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AccessNSM Pomfret Center Accessibility Solutions
“Very good no problems. Technician was excellent, nice personality. Told me everything he was doing and showed me so that’s great. I give him an A+ or better yet five stars. Also and I time I call everyone is very nice.”
“On time, great job and cleaned up afterwards. Could not ask for anything better!”
“What a wonderful experience! When I called to ask questions I was given upfront and honest answers right away. They even gave you the pricing right over the phone without hesitation. I was promised in in-home consultation and that there would be no pressure to make a decision on the spot from the sales person. They were true to their word. This was by far The most comfortable purchasing experience I’ve ever made. The installer did a phenomenal job and spend time teaching us how to use the lift. I could not be happier!”
“Excellent service. The technician was knowledgeable and installed the stairlift in just a few hours.”
“The product was excellent and the service was superb.”
“The installation was perfect. The men who did the work were very nice.”
“Top of the line with the customer service afforded myself and family. James was professional and very courteous. He really knows the product and we all were impressed with service and presentation.”
“Quick work well done thank you!!!!”
“On time, very friendly and fixed the problem. Checked both stair lifts and made adjustments where needed. Was also very nice to my dog, always a plus.”‘
“I had a problem with the lift remote and service handled it quickly and professionally. I will always do business with this company!”
“Can’t say enough about Access NSM. Professional, courteous and compassionate salesman and installers. Thank you!”
“As always, AccessNSM exceeded my expectations! From the sales representative, to the installers, and most recently service rep. for the one-year check up; they deliver ahead of schedule with friendly, trustworthy and seasoned staff that really know their stuff and communicate information beautifully – very important to my 91 year old Mom and me.”
“A stair lift and two grab bars were installed successfully per estimate. Thank you.”
“Stair lift is very helpful to my condition. Customer service has been very helpful when I have a problem they come out and take care of it.”
“Arrived promptly at the agreed upon time and completed the work in a thoroughly professional manner. The installation went smoothly and the installer was courteous and meticulous. I would recommend AccessNSM.”
“Great people. Great product.”
“Doug the salesman put the brochures on my table explained everything to me, he let me make up my own mind with no pressure from him at all! Chris installed our chairlift, explained everything to me! We are very happy with both of them, and the chairlift! Thank you so much!”
“It was on time and comfortable. A great relief for my disability. Driver was courteous and very accommodating.”
“Your technician is very personable and a wealth of information. I am totally pleased with your services. Thank you.”
“Superb service! Everyone takes the time to do little extras to get it right. Very, very pleased. Highly recommend!”
“The service man came and installed our chair lift with ease. Very professional. On time. It is working great.”
“Installer was very professional and new the answers to all of my questions and at the same time his personality made us comfortable with the whole process.”
“Couldn’t have asked for better service for installation of chair lift and safety bars in bathroom.”
“The technician was polite and very confident in his assessment of the problem. He fixed my lift quickly and explained what happened. I would recommended your business and repair services to all my friends. I already have!”
“I appreciate the kind way things were explained to me, and when I called later in the day with a problem the tech got right back to me and explained again, without frustration. I appreciate that, along with his knowledge. It was a positive experience. Thank you.”
Mary Jane S.
“Service was wonderful, serviceman was knowledgeable and kind.”
“My experience with AccessNSM has always been excellent. They respond quickly, do the job and leave everything clean. I have recommended them to several neighbors who have installed Access products.”
“The Installation was wonderful & the Installer went through everything with us. The equipment is working just as expected. This was a great investment for Mom.”
“Still working for my 102 year old Mom!”
“Service from start to finish was great! Doug explained the stairlift options fully, we made our selection, and the turn around time was very reasonable. The installation tech Rob could not have been any nicer or professional. We would definitely recommend AccessNSM to anyone seeking a stairlift system in our area.”
“My salesperson was very knowledgeable and patient. He provided me with all of the information needed to make the right purchase. The technician who installed the threshold ramps was great. He trimmed each one of the ramps to fit perfectly in its place. He cleaned up and left my house spotless. I would use NSM again without hesitation.”
I started working in the stairway lift industry in 1990 for the Whitaker Company along with my husband. When the Whitaker Co. was purchased by Thyssen Krupp Elevator in 2002 we began employment with Hudson Home Health Care- working in their first “accessibility division”.
My family is the most important thing in my life. I have two boys, Jimmy is married and has two children- Kayla(7) and Oliver (2). Jonathan lives outside of Boston and is recently engaged. I have worked with my husband in the stairway lift industry for 25+yrs.
Accessibility Sale Representative
In the industry since 2005. Experience in CRT (complex rehab technology) side of the industry but specialize in home accessibility.
The thing I like most about my job is meeting new people, my customers. I love finding solutions for them, making their lives better and surprising them with how easily (and affordably) we can be of help!!!
I hate pressuring clients and they hate it too. Success is found in the common interest. I present an intelligent solution to their problem based on their input and, they buy my solution. No pressure, just cooperation between me and my customer.
We do so many things including stair lifts, porch lifts, ceiling track lifts, door openers, ramps, beds, bath mods, lift chairs and much more. Contact me for a home or vehicle evaluation.
Professional Curved Stairlift Installation
Overhead Patient Lift Installation
Wheelchair Ramp Installations